Geneanet
Geneanet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geneanet has a 3.0 star rating from 2 reviews with neutral overall sentiment and a 50/50 positive-unfavorable split.
Positive Feedback
Users praise Geneanet for having numerous newspapers and archival content that can aid family research according to Geneanet reviews.
Negative Feedback / Risk Areas
- Customer complaints cite recurring password issues and difficulty renewing premium subscriptions.
- Requests for English-speaking customer service and clearer subscription management are common.
Key Takeaways for Future Customers
- Expect useful newspaper archives but verify account access before committing to membership or subscription payments.
- Be prepared to contact support for billing or subscription issues and potential refund or trial cancellation help.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geneanet has a 3.0 star rating from 2 reviews with neutral overall sentiment and a 50/50 positive-unfavorable split.
Positive Feedback
Users praise Geneanet for having numerous newspapers and archival content that can aid family research according to Geneanet reviews.
Negative Feedback / Risk Areas
- Customer complaints cite recurring password issues and difficulty renewing premium subscriptions.
- Requests for English-speaking customer service and clearer subscription management are common.
Key Takeaways for Future Customers
- Expect useful newspaper archives but verify account access before committing to membership or subscription payments.
- Be prepared to contact support for billing or subscription issues and potential refund or trial cancellation help.
Turn one complaint into a collective action
Bromley, Bromley
Can't renew my premium subscription
Twice I have tried to renew my premium subscription to no avail. I just want to talk to an English speaking human to find out what's going wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to end free trial period
I continuously have to reset my password with Geneanet. I would like to end my free trial period as soon as possible.
Thank you,
Valerie A
- Have numerous newspapers
- Could not locate anything family in newspapers
Preferred solution: To end this trial period without being charged. And not end up being charged for something I don’t want. This has to end as soon as possible or Geneanet will start charging me!
Companies Similar to Geneanet
Ancestry Canada
“Did not EVER send DNA test kits that were paid for in full!!! I wish that was it. Their Customer Support...“
Ancestry UK
“Very poor means to solve my issue in the Uk . Wouldnt join unless this connection is improved . But you...“
Geni
“I HAVE BEEN A GENI CUSTOMER FOR 25 YEARS. SINCE I DID NOT LOG IN FOR OVER 3 MONTHS MY AC.PASSWORD WAS...“
Trustpilot
“The reviews on Trustpilot are completely fake. They always remove my reviews (well, at least the 1-star...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.